Here’s the Jackpot Guarantee, if you’re not 100% satisfied with your purchase, we’ll replace or refund it within 90 days. Its just that simple.

Follow the steps below if you’d like to make a return.

How to Make a Return

  1. Email us at or call (440) 373-7939 explaining the issue.
  2. Return your item within 90 days of purchase date to:

    Jackpot Gifts
    27336 Langale Rd.
    Westlake OH, 44145

  3. Jackpot gifts will replace or refund your purchase, less shipping and handling within 1-2 weeks.

Copyright 2019 Jackpot Gifts